![]() ![]() Note: Users must have the Zoom Phone Power Pack add-on to enable this feature. See the user guide for Desktop Power User experience for more information on these features. Phone users also get an enhanced Contacts window on the Zoom desktop client optimized for quickly finding their contacts and transferring calls with fewest clicks. ![]() Phone users can also quickly access to dialer, history and voicemail. The new experience enables an always-on-top panel with customizable widgets to easily view the phone user's call queues, shared line appearance (call delegation), and shared line groups. Desktop Power User experience is targeted at users who handle lots of calls and who need to transfer calls quickly for example, receptionists, executive assistants, and help desk agents.
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